Privacy Policy

Last Updated: April 12, 2026 | Effective Date: April 12, 2026

This Privacy Policy ("Policy") describes how TDS Desk ("Company," "we," "us," or "our") collects, uses, stores, processes, shares, and protects information when you access or use our website at www.tdsdesk.in ("Website"), our software application ("Software"), and all related services (collectively, the "Services"). This Policy applies to all visitors, users, and others who access the Services.

By using our Services, you consent to the collection and use of information in accordance with this Policy. If you do not agree with any part of this Policy, please do not use our Services.

1. Information We Collect

We collect information to provide and improve our Services. The types of information we collect include:

1.1 Information You Provide Directly:

1.2 Information Collected Automatically:

1.3 Information from Third Parties:

2. How We Use Your Information

We use the information we collect for the following purposes:

3. Legal Basis for Processing (where applicable)

We process your personal data based on one or more of the following legal grounds: (a) your consent; (b) performance of a contract with you; (c) compliance with a legal obligation; (d) our legitimate interests (improving services, fraud prevention, marketing), provided these do not override your fundamental rights.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

5. Data Storage and Security

Your data is stored on secure servers located in India. We implement industry-standard technical and organizational security measures including:

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security. You use the Services at your own risk. TDS Desk shall not be liable for any unauthorized access, data breach, or data loss despite our reasonable security efforts.

6. Data Retention

We retain your personal data for as long as: (a) your account is active; (b) reasonably necessary to provide the Services; (c) required by applicable law (including tax record retention requirements); or (d) needed to establish, exercise, or defend legal claims. When no longer needed, data will be securely deleted or anonymized.

7. Cookies and Tracking Technologies

We use cookies and similar technologies for:

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect functionality.

8. Your Rights

Subject to applicable law, you may have the right to:

To exercise these rights, contact us at privacy@tdsdesk.in. We will respond within 30 days.

9. Children's Privacy

The Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we learn we have collected data from a child, we will delete it promptly.

10. International Data Transfers

Your data is primarily stored and processed in India. If data is transferred outside India, we will ensure appropriate safeguards are in place in accordance with applicable data protection laws.

11. Third-Party Links

The Services may contain links to third-party websites (including filingprochennai.com, TRACES, NSDL, and others). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use after changes constitutes acceptance. For material changes, we will make reasonable efforts to notify you via email or Website notice.

13. Grievance Officer

In accordance with the Information Technology Act, 2000 and applicable rules, the Grievance Officer for TDS Desk is:

Name: Grievance Officer, TDS Desk
Email: grievance@tdsdesk.in
Address: Chennai, Tamil Nadu, India
Complaints will be acknowledged within 48 hours and resolved within 30 days.

14. Contact

For privacy-related questions or requests: privacy@tdsdesk.in